How Chat GPT will make Phishing emails more effective (and what to do about it).

As technology advances, so do the methods and techniques employed by cybercriminals. Phishing emails are one of the most common forms of cyberattacks that exploit human vulnerability to trick individuals into revealing sensitive information.

In this article, we explore how Chat GPT or AI will improve phishing emails and what measures can be taken to mitigate the risks.

What is Chat GPT or AI?

Chat GPTs (Generative Pre-trained Transformers) or AI (Artificial Intelligence) are computer programs that use NLP algorithms to simulate human-like language and respond to user queries or engage in conversation. These programs are designed to learn from vast amounts of data and use this knowledge to generate responses that are similar to what a human would say. They are often used in chatbots, virtual assistants, and customer service applications.

How will Chat GPTs or AI make Phishing Emails better?

Phishing emails are often designed to look like legitimate emails from a trusted source, such as a bank or an e-commerce platform. They typically contain a message that urges the recipient to click on a link or download an attachment that appears to be safe but is, in reality, malware that infects the system. While traditional phishing emails are often easy to spot due to poor grammar, incorrect spelling, and generic greetings, AI-generated phishing emails can be more convincing and personalised, making them more difficult to identify as fraudulent. Here are some ways in which Chat GPTs or AI will make phishing emails better:


AI-powered phishing emails can be more personalised, making them harder to identify as fake. The algorithms used in these programs can analyse a vast amount of data, including social media profiles and online behaviour, to create a message that appears to be more authentic and tailored to the individual’s interests and preferences. For instance, a cybercriminal may use AI-generated emails to create a fake job offer that appears to be tailored to the recipient’s skills and experience, leading them to provide sensitive information such as social security numbers or bank account details.

Improved Grammar and Writing Skills

Chat GPTs or AI can generate emails with more accurate grammar and syntax than human-generated emails. This can make the emails appear more professional and trustworthy, leading the recipient to believe that the email is legitimate. Additionally, Chat GPTs or AI can be programmed to use the same language and tone as the organisation they are impersonating, making the email more convincing.

Mimicking Legitimate Email Addresses

Chat GPTs or AI can be used to mimic legitimate email addresses, making the emails appear to come from a trusted source. For example, a cybercriminal could use AI to create an email address that looks similar to the target organisation’s email address. This could include changing a single character or using a similar domain name. This technique, known as “spoofing,” is not new, but with AI-generated emails, the attackers can create even more convincing email addresses that appear to be legitimate.

Creating Realistic Scenarios

Cybercriminals can use AI-generated emails to create more realistic scenarios that appear to be genuine. For example, a phishing email that appears to come from a delivery company could contain tracking information for a package the recipient was not expecting. The recipient may be prompted to click on a link to confirm delivery details or provide further information, which could result in the installation of malware on their system.

Improving Phishing Efficiency

Chat GPTs or AI can be used to send a large number of phishing emails simultaneously, significantly increasing the efficiency of the attack. The algorithms used in these programs can generate a vast number of unique and convincing emails in a short amount of time, making it easier for cybercriminals to target multiple victims simultaneously. With the help of AI, cybercriminals can also identify targets that are most likely to fall for a phishing attack. By analysing online behaviour and data, they can create more targeted and sophisticated attacks, increasing the chances of success.

So, what should your business do about it?

As AI-powered phishing emails become more common, it is essential to take measures to protect yourself and your organisation from falling victim to these attacks. Here are some ways to mitigate the risks:

Educate Employees

It is crucial to educate employees on how to identify and report phishing emails. They should be taught to look out for suspicious email addresses, generic greetings, and requests for sensitive information. It is also essential to educate employees on the dangers of clicking on links or downloading attachments from unknown sources. Creating an environment where employees are aware of the risks and are empowered to report suspicious activity can help prevent successful phishing attacks.

Implement Multi-Factor Authentication

Multi-factor authentication (MFA) is a security measure that requires users to provide additional verification beyond a password to access their accounts. MFA can help prevent cybercriminals from gaining access to accounts even if they have obtained the user’s password through a phishing attack. Implementing MFA can help prevent successful phishing attacks, as cybercriminals will be unable to access accounts even if they have obtained the user’s credentials.

Use Email Filters and Antivirus Software

Email filters can help identify and block phishing emails before they reach the user’s inbox. These filters can detect and block emails that contain suspicious content, such as links to known phishing websites or malware. Antivirus software can also help protect against phishing attacks by detecting and removing malware from infected systems. Regularly updating antivirus software can help protect the system from the latest threats.

Regularly Update Software

Regularly updating software can help ensure that systems are protected from the latest security threats. This includes updating operating systems, web browsers, and other applications regularly. Updates often include security patches that can help prevent cybercriminals from exploiting vulnerabilities in the system. Ensuring that software is regularly updated can help prevent successful phishing attacks.

As technology advances, so do the methods and techniques employed by cybercriminals. Chat GPTs or AI will improve phishing emails by allowing cybercriminals to create more convincing and personalised attacks.

To mitigate the risks, it is essential to educate employees, implement multi-factor authentication, use email filters and antivirus software, and regularly update software. By taking these measures, organisations can help protect themselves and their employees from falling victim to phishing attacks.

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